FAQ’s

How do I add a rental or resale posting?

Simply select "Rent or Sell My Timeshare" from the top of any page, choose either "Rent My Timeshare" or "Sell My Timeshare", and enter your point system or resort name to get started.

What is the cost of membership and postings?

Membership prices range from $19, $39 and $79. We also have full-service options, for an additional cost. A full list of pricing and benefits can be found on our pricing and details page.

How do I find a timeshare for rent or sale?

The easiest way to view units available is to browse by location, or conduct a search where you can filter results based on your needs.

If you would like to be notified as new postings are added, first browse to the specific resorts you are interested in, then select "Sign up for alerts" in the resort's rental and resale sections.

How do I contact an owner?

You can make contact with an owner about a rental or resale offering from their posting page, which you can easily get to from any resort page. In some cases, the owner has contracted with RedWeek's full-service team to manage their inquiries. If you are not already a member, you will be asked to upgrade your account in order to make the contact. Membership will also give you access to the Details section of the postings, with additional information from the owner, as well as resort reviews to help you make your decision.
If you are unable to connect with the owner to arrange a transaction, please let us know within 30 days, and we would be happy to fully refund your membership fee.

How do I remove items from my cart?

To remove items from your cart, sign in to your account and click on the "Cart" link on the top right of any page. Once you are in your cart, identify the item(s) you wish to remove and select the "Delete" link directly next to that item.

How do I change my email address or password?

You can update your email address, contact info, or password by visiting My Account, on the top right any page. When you manage your account, you will see the option to "Edit your profile". Be sure to select "Save Changes" when you're done.

What to do if I've forgotten my password?

If you've lost or forgotten your RedWeek password, simply go to the sign in page and click on the "Forgot Password?" link next to the password field. By entering the email address associated with your RedWeek account, you will be sent an email with instructions on how to reset your password.
If you wish to change your password to something easier to remember, please sign in to your account, click "My Account" from the top of any page, and choose "Profile & Password" under the "Account Details" section to enter a new password of your choice.

Do you have a rental agreement?

Yes - our primary recommended rental agreement is the one that is only available with the use of our easy-to-use online booking system. Your renter will agree to these terms online when submitting their booking request. If you choose not to use our online booking, we highly recommend having some kind of written and signed rental agreement.

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